Hardware Support
Xyng provides a cost effective hardware support program focused on providing the highest level of hardware support at the lowest possible cost.
• Our program has NO ON-GOING SUPPORT FEES
• You only pay for the service you need if and when you need it.
• Warranty products are supported at no charge. (You pay only shipping to us)
• As a result we have developed a program that provides our clients with the maximum up time with no ongoing hardware support fees.
• This program work involves a comprehensive approach including quality hardware, professional installation, redundant software systems, 24/7 live voice answer help desk support, manager training, universal configurations and loaner equipment.
The Xyng Restaurant System is installed with redundant services to ensure that your restaurant is operable, even in the event of a catastrophic hardware failure. Even the best on-site support response cannot arrive on site in a moment’s notice during your peak busy hours. The restaurant will be forced to operate without the damaged equipment for at least a few hours in most cases and sometimes longer. Recognizing that the system is critical to our client’s success we have designed our hardware and software solution to continue operating in the event of a hardware failure.